Privacy Policy

1. INTRODUCTION

Quantum Digital Solutions, LLC ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website quantumsolutions.tech or use our digital marketing and AI automation services.

This policy applies to all visitors, users, and clients who access our services. By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. INFORMATION WE COLLECT

Information You Provide Directly

We collect information you voluntarily provide when you:

• Fill out our contact form (name, email address, project description)
• Enter into a service agreement with us
• Communicate with us via email or other channels

3. HOW WE USE YOUR INFORMATION

We use the information we collect solely to:

• Respond to your inquiries and requests
• Provide and manage our services
• Communicate with you about our services
• Fulfill our contractual obligations
• Comply with legal requirements
• Protect our legal rights and prevent misuse

4. DATA STORAGE AND SECURITY

Storage

Contact form submissions and client data are securely stored using Supabase cloud infrastructure. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Security Measures

We employ industry-standard security measures including:

• Encrypted data transmission (SSL/TLS)
• Secure cloud storage with access controls
• Regular security assessments
• Limited access to personal data on a need-to-know basis

5. DATA SHARING AND DISCLOSURE

We will only disclose your information when:

• You provide explicit consent
• Required by law, regulation, or legal process
• Necessary to protect our rights, property, or safety
• Required to fulfill our service obligations (with your consent)

6. DATA RETENTION

We retain your personal information only for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Contact form inquiries are retained for a maximum of 3 years unless you become a client. Client data is retained for the duration of our business relationship and for 7 years thereafter for legal and tax purposes.

7. YOUR RIGHTS UNDER GDPR

European Economic Area Residents

If you are located in the EEA, you have the following rights:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Objection: Object to our processing of your data
• Automated Decision-Making: Right not to be subject to automated decision-making

To exercise these rights, contact us at info@quantumsolutions.tech. We will respond within 30 days.

8. YOUR RIGHTS UNDER CCPA/CPRA

California Residents

California residents have the right to:

• Know what personal information we collect, use, and disclose
• Delete personal information held by us (subject to exceptions)
• Opt-out of the sale of personal information (we do not sell your data)
• Non-discrimination for exercising your privacy rights
• Correct inaccurate personal information

To exercise these rights, contact us at info@quantumsolutions.tech or call 484.331.2421. We will respond within 45 days.

9. CHILDREN'S PRIVACY

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected information from a child under 18, we will delete that information promptly.

10. INTERNATIONAL DATA TRANSFERS

As we may serve international clients, your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to such transfers.

11. HEALTHCARE AND FINANCIAL DATA

When working with healthcare or financial sector clients, we adhere to applicable regulations including:

• HIPAA compliance for healthcare-related data (where applicable)
• Financial data protection standards
• Industry-specific security requirements

We enter into appropriate Business Associate Agreements (BAAs) or similar agreements as required.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending email notification for material changes (for clients)

13. CONTACT INFORMATION

For questions about this Privacy Policy or to exercise your rights, please contact:

14. DATA PROTECTION OFFICER

For GDPR-related inquiries, you may contact our Data Protection Officer at:
Email: privacy@quantumsolutions.tech