Terms of Service

1. ACCEPTANCE OF TERMS

By accessing or using the services provided by Quantum Digital Solutions, LLC, a Pennsylvania limited liability company ("Company," "we," "us," or "our"), through our website quantumsolutions.tech or through any service agreement, you ("Client," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our services.

2. DESCRIPTION OF SERVICES

Services Offered

We provide digital marketing and AI solutions including, but not limited to:

• Search Engine Optimization (SEO) services
• Social media content creation and posting
• AI automation solutions
• Website development
• Custom AI business applications
• Chatbot development
• Data analysis tools
• Workflow automation systems
• Custom AI tool development

3. SEPARATE SERVICE AGREEMENTS

These Terms work in conjunction with individual service agreements executed for specific projects. In case of conflict between these Terms and a specific service agreement, the service agreement shall prevail for that specific engagement.

4. INTELLECTUAL PROPERTY RIGHTS

Client Work Product

Upon full payment of all fees owed:

• All custom work product, deliverables, and intellectual property created specifically for you transfers to you
• You receive full ownership rights to use, modify, and distribute the work
• This includes custom code, content, designs, and AI tools developed for your project

Company Proprietary Materials

We retain all rights to:

• Pre-existing materials and methodologies
• Generic tools, templates, and frameworks
• Knowledge and techniques of general application
• Improvements to our standard processes derived from client work

5. PAYMENT TERMS

Fees

• All fees are specified in individual service agreements
• Payment terms vary by service type and are detailed in your service agreement
• Late payments may incur interest at 1.5% per month or the maximum rate permitted by law

Refunds

• Refund policies are specified in individual service agreements
• No refunds for completed work that meets agreement specifications
• Partial refunds may be available for cancelled ongoing services as per agreement terms

6. CLIENT RESPONSIBILITIES

You agree to:

• Provide accurate and complete information necessary for service delivery
• Respond timely to requests for information, approvals, and feedback
• Ensure you have rights to all materials you provide to us
• Comply with all applicable laws in your use of our services
• Maintain confidentiality of any login credentials we provide

7. PROHIBITED USES

You may not use our services to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit malicious code or harmful content
• Engage in fraudulent or deceptive practices
• Harass, abuse, or harm others
• Attempt to gain unauthorized access to our systems

8. DISCLAIMERS

Service Availability

Services are provided "AS IS" and "AS AVAILABLE." We do not guarantee uninterrupted or error-free service delivery.

Third-Party Platforms

We are not responsible for changes to third-party platforms (social media, search engines, etc.) that may affect service delivery or results.

9. LIMITATION OF LIABILITY

Maximum Liability

Our total liability for any claim arising from these Terms or our services shall not exceed the amount you paid us in the 12 months preceding the claim.

Excluded Damages

We are not liable for:

• Indirect, incidental, special, or consequential damages
• Lost profits, revenue, or business opportunities
• Data loss or corruption
• Damage to reputation

Healthcare and Financial Services

When providing services to healthcare or financial sector clients, we maintain appropriate compliance but are not liable for your regulatory compliance obligations.

10. INDEMNIFICATION

You agree to indemnify and hold harmless Quantum Digital Solutions, LLC, its members, employees, and agents from any claims, damages, losses, and expenses (including attorney fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Content or information you provide to us

11. CONFIDENTIALITY

Both parties agree to maintain the confidentiality of:

• Proprietary information
• Business strategies and plans
• Technical specifications
• Pricing information
• Any information marked as confidential

This obligation survives termination of these Terms.

12. TERMINATION

Termination Rights

Either party may terminate services:

• As specified in individual service agreements
• Immediately for material breach after notice and opportunity to cure
• For convenience with 30 days written notice (unless otherwise specified)

Effect of Termination

Upon termination:

• All payment obligations become immediately due
• Each party returns or destroys confidential information
• Intellectual property transfers occur per Section 4
• Sections requiring survival (confidentiality, limitation of liability, etc.) remain in effect

13. DISPUTE RESOLUTION

Arbitration Agreement

Any dispute arising from these Terms or our services shall be resolved through binding arbitration in accordance with the American Arbitration Association rules. Arbitration shall take place in Berks County, Pennsylvania.

Exceptions

The following are not subject to arbitration:

• Small claims court actions
• Injunctive relief for intellectual property violations
• Collection of undisputed fees

Class Action Waiver

You waive any right to bring claims as a class or collective action.

14. GOVERNING LAW

These Terms are governed by Pennsylvania law, without regard to conflict of law principles. Exclusive venue for any dispute not subject to arbitration shall be the state and federal courts located in Berks County, Pennsylvania.

15. COMPLIANCE WITH LAWS

Export Controls

You agree to comply with all applicable export laws and regulations.

Anti-Corruption

You represent that you have not and will not make any unlawful payments in connection with our services.

Data Protection

We comply with applicable data protection laws including GDPR and CCPA where applicable. See our Privacy Policy for details.

16. MISCELLANEOUS

Entire Agreement

These Terms and any service agreements constitute the entire agreement between parties.

Severability

If any provision is found unenforceable, the remaining provisions continue in effect.

Waiver

No waiver is effective unless in writing and signed by the waiving party.

Assignment

You may not assign these Terms without our written consent. We may assign our rights and obligations.

Force Majeure

Neither party is liable for delays or failures due to causes beyond reasonable control.

Notices

All notices must be in writing and sent to the addresses specified in service agreements or:

17. MODIFICATIONS TO TERMS

We may modify these Terms at any time. We will notify you of material changes via:

• Email notification
• Website announcement
• Updated "Last Updated" date

Continued use of services after changes constitutes acceptance.

18. CONTACT INFORMATION

For questions about these Terms, contact: